Skill-Based Training™

Our Skill-Based Training™ approach maximizes each student’s training experience
by grouping students into classes according to their computer-related skill levels
and then adjusting the training objectives and methods for each skill level.

Microsoft Office Training Best Practices

Skill-Based Training™ Approach Summary

For many of the Microsoft Office applications our Skill-based training approach is a best practice to maximize your Microsoft Office training.

Its imperative to recognizes that people possess different computer-related skills. Computer-related skills refer to a person’s basic computer dexterity or the speed of their foundational computer mechanics.

People with advanced skills are exceptionally fast on most computer-related tasks. Others with basic skills are much slower while the majority possess intermediate skills and perform at a more moderate speed. In most training scenarios all three skill levels are clumped together in the same class which hinders the training dynamic and diminishes the training experience for each skill level. Whenever a trainer trains to one level the other two levels suffer because each skill level has different training goals requiring different training approaches. The Skill-Based Training™ approach optimizes the training opportunity for each skill level by grouping students in classes according to their computer skill-level and then altering the training goals and methods to maximize training for that skill level.

Microsoft Excel Training

The Various Skill Levels

The Skill-Based Training™ approach recognizes that people possess basic, intermediate or advanced computer dexterity or general computer-skill levels. Those with advanced computer skill levels perform much faster on computer-related tasks. They possess a combination of both natural strengths and inclinations which give them a natural bent towards higher computer productivity.

In addition, they frequently have cultivated certain computer-related skills that allow them to perform remarkably well on the computer. Other people with basic computer skills lack many of these qualities and by contrast are considerably slower on computer-related tasks. Those with intermediate computer skills comprise the majority of people who fall somewhere in the middle.

AxOx® Training takes great care to communicate that each person’s skill level does not determine their value to a company. Each and every person has equal value, worth and dignity regardless of their computer proficiencies. In fact, some of the most important people in a company may be those with more rudimentary computer capabilities. AxOx Training is committed to sharpening every student at every skill level with methods consistent with an adult learning style—all with the goal of moving them to greater proficiency and productivity.

Microsoft PowerPoint Training Skills

The Challenge

Traditional computer training classes typically contain 10% 20% advanced-skilled students, 10%-20% basic-skilled students, and 60-80% intermediate-skilled students. Each skill level has unique training needs, goals and expectations. These factors require different training methods for each skill level to maximize their training experience, skill-development and skill-retention.

For example, highly skilled students grasp concepts quickly. In fact, they only need to be shown once how to use a tool or function and they will remember what tab the command is on and how to use the tool. Sometimes the trainer barely begins to introduce the skill or tool and highly skilled students put it together before trainer can finish. Consequently, highly skilled students want and need training that moves along at a quick pace. They typically want and need less practice to retain a skill or tool. At the same time they also want and need more shortcuts, tips, tricks, details, and peculiarities of the tool. Advanced skill level students can handle much more information without getting overwhelmed. Generally speaking, advanced skill level students want every tool in their toolbox that will give them an advantage because they will remember the tool exists and more quickly recall how to use it.

“Our Skill-based training™ approach
is one of the best practices to maximize
your Microsoft Office training”

Students with basic skills would be frustrated and overwhelmed with the very things advance-skilled students want and need. Basic skilled students often struggle with more basic application-related tasks. For example, they often struggle to find a file, folder or icon on their computer. They easily get lost in the tab or menu options. Things just don’t seem intuitive for them, or their typing skills are not honed so they’re slower on anything relating to the keyboard.  Basic skilled students only want and need the most important concepts, skills and information and to have these things reinforced with multiple examples and practice sessions. These students only need the most essential shortcuts and usually one way or one tool to accomplish a task. They don’t need a lot of tips, tricks, details or exceptions to the rules. Generally speaking, basic skill level students need fewer tools in their toolbox but they need to know how to use them well.  Above all they don’t need the pressure to try to keep up with more advanced-skilled students or the embarrassment of requiring the instructor’s constant help as they frequently fall behind. Generally speaking, basic skill level students need fewer tools in their toolbox but they need to know how to use them well.

The intermediate-skilled students take the middle ground. They want and need shortcuts and a level of detail and exceptions to the basic rules, but they can’t do it at the warp speed of the advance-skilled student. They need more moderate amounts of practice to retain the skills they have learned.

The AxOx Training Process

The AxOx Solution

AxOx Training will help you group students into classes best suited to train their particular skill level.
What does this process look like?

First, AxOx discusses and identifies your training goals and the corresponding skills and tools you want to develop.  This determines the associated curriculum we need to use or whether the best training solution for you is to customize the courseware.

Secondly, we help you determine the content level of the class that you need. For example, this might be Beginning , Intermediate or Advanced level Excel.

Thirdly, we will discuss what parts of each of these classes you want to prioritize especially in light of the skill level for that particular class and the student’s level of experience with the application.

Fourthly, AxOx will train the class in accordance with the class skill level to maximize the training experience and effectiveness.

Finally, we provide a series of Email Boosters to aid the long-term retention of the skills you learned in the training process.

Click here to see the overview of the AxOx Training Process.

Grouping students with similar skill abilities in this fashion and training each class according to those skill proficiencies optimizes the unique training dynamics for each skill level and maximizes the training experience for each individual. The result is an enhanced training effectiveness that hones every student’s edge for greater productivity.


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